Terms & Conditions

Welcome to Excel Senior Healthcare Advocates. By using our website and services, you agree to the following terms and conditions.


Services Provided

We offer patient advocacy and long-term care insurance support services. We do not provide medical, legal, or financial advice unless explicitly stated.


Use of Website

You agree to:

  • Provide accurate information during inquiries/submissions

  • Not misuse or attempt unauthorized access to the website


No Guarantee of Insurance Approval

While we assist with claims and documentation, the approval of insurance benefits is solely determined by the insurance provider.


Intellectual Property

All website content (text, images, graphics, logos, layouts) is the property of Excel Senior Healthcare Advocates or its licensors.
You may not reproduce, modify, or distribute content without written consent.


Limitation of Liability

We are not liable for:

  • Actions taken based on information on the website

  • Delays or failure in receiving insurance benefits

  • Technical errors or website downtime

Your use of services is at your own discretion and responsibility.


Payment Terms (For Future Stripe Integration)

Any fees for services will be clearly communicated before onboarding.
Payment handling will be securely processed using Stripe.


Privacy Protection

All data submitted through the website is handled in accordance with our Privacy Policy and HIPAA-aligned standards.


Modifications

We reserve the right to update these Terms at any time. Continued website use indicates acceptance of changes.


Contact Information

For support or questions:

📩 Email: Info@ExcelSHA.com

📞 Phone: (888) 940-5004