Privacy Policy

Excel Senior Healthcare Advocates (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.


Information We Collect

We may collect the following information:

Personal Information

  • Name, phone number, email address

  • Long-term care insurance details you provide voluntarily

  • Any additional information submitted through forms or consultations

Usage Data

  • Browser type, IP address, pages visited, and time spent on our website


How We Use Your Information

We use your information to:

  • Provide and improve our patient advocacy services

  • Respond to inquiries and schedule consultations

  • Process requests for insurance support

  • Communicate important updates

  • Enhance user experience on the website

We do not sell or rent personal information.


HIPAA & Data Security

We implement administrative, physical, and technical safeguards to protect data in accordance with HIPAA and federal privacy regulations.

Access to your information is limited to authorized personnel only.


Sharing of Information

We may share personal information only when:

  • Required to deliver requested services (e.g., communication with insurance representatives)

  • Required by law, subpoena, or legal obligation

We do not share personal data with advertisers or unrelated third parties.


Cookies & Tracking

Our website may use cookies to improve your browsing experience. You can adjust browser settings to limit cookie usage.


Third-Party Links

We may include external links. We are not responsible for the privacy practices of those websites.


Your Rights

You may request:

  • Access to your stored personal information

  • Updates or corrections

  • Removal from our communication list

To submit a request:
📩 Email: Info@ExcelSHA.com


Children’s Privacy

Our services are not directed to individuals under the age of 18.


Changes to this Policy

We may update this Privacy Policy periodically. The updated version will include a new “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy:
📩 Email: Info@ExcelSHA.com
📞 Phone: (888) 940-5004